Managing Difficult, Frustrating, and Hostile Conversations – ePUB download

Managing Difficult, Frustrating, and Hostile Conversations
Strategies for Savvy Administrators
by Georgia J. Kosmoski, Dennis R. Pollack

📕 Managing Difficult, Frustrating, and Hostile Conversations ~ CLICK HERE 📕

• ISBN: 9780803968097 (0803968094)
• Publisher: Corwin Publishers
• Release date: December 1, 1999
• Language: english
• Author: Georgia J. Kosmoski, Dennis R. Pollack
• Format: paperback, 120 pages

About The Book

Based upon an in-depth study of over 150 practicing school administrators, this book identifies and explains the 15 most effective strategies for defusing hostile conversations with adults.

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