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Managing Difficult, Frustrating, and Hostile Conversations
Strategies for Savvy Administrators
by Georgia J. Kosmoski, Dennis R. Pollack📕 Managing Difficult, Frustrating, and Hostile Conversations ~ CLICK HERE 📕
- ISBN: 9780803968097 (0803968094)
- Publisher: Corwin Publishers
- Release date: December 1, 1999
- Language: english
- Author: Georgia J. Kosmoski, Dennis R. Pollack
- Format: paperback, 120 pages
About The Book
Based upon an in-depth study of over 150 practicing school administrators, this book identifies and explains the 15 most effective strategies for defusing hostile conversations with adults.
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